terms and conditions.

By accessing our website, purchasing our courses, or using our services, you agree to these Terms and Conditions. Please read them carefully.

Services Offered

Nicola Lotte provides professional psychotherapy services, including individual therapy, consultations, educational workshops, and self-paced online courses. Our offerings are intended to support your mental, emotional, and sexual well-being.

Appointments and Course Access

  • Therapy Appointments: Scheduling can be done online or via email. Please provide accurate information when booking.

  • Cancellation Policy: Therapy session cancellations or reschedules must be made at least 48 hours in advance. Late cancellations or no-shows may incur a fee.

  • Online Courses: Upon purchase, you will receive lifetime access to the course content. Access is personal and non-transferable.

Fees and Payments

  • Fees: Fees for therapy and courses are available on our website and displayed at purchase. Payment is due at the time of service.

  • Refunds: Due to the digital nature of our courses, all sales are final and non-refundable. Therapy session fees are non-refundable once the session has occurred, except as required by law.

Confidentiality and Privacy

  • Confidentiality: All information shared during therapy sessions is confidential and will not be disclosed without your consent, except as required by law.

  • Data Protection: Your personal data collected for course registration or therapy is handled in accordance with our Privacy Policy.

  • Record Keeping: Records of therapy sessions are kept securely for the purpose of ongoing care and service improvement.

Intellectual Property

All course materials, including audio, video, text, and downloads, are owned by Nicola Lotte and protected by copyright. Materials are for personal use only and may not be shared, reproduced, or distributed without permission.

Limitation of Liability

Our services and courses are for educational and personal growth purposes only. We do not guarantee specific outcomes. Nicola Lotte is not liable for any direct or indirect damages arising from the use of our services or courses.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes take effect immediately upon posting on our website or notification to clients.

Contact Information

For questions or concerns regarding these Terms and Conditions, please contact info@nicolalotte.com.